Shipping and Delivery Policy
By ordering from TPMS Saudi Arabia, you acknowledge that you have reviewed, understood and agreed to our shipping and delivery policy
All our shipments are subject to all policies, terms and conditions of the service provided by the shipping and delivery broker inside and outside Saudi Arabia
The order cannot be cancelled if the order is confirmed and the shipping policy is issued. The actual policy fees will be deducted when requesting cancellation and this is only allowed before it is delivered to the company representative. If it is delivered to the shipping company representative, the order cannot be cancelled.
If the item you received is damaged or damaged, rest assured that you contact customer service through the approved means of communication in order to take the necessary measures regarding receiving the item, examining it and completing the return or exchange procedures with ease. Here you will find the exchange and return policy
Warning The store is not responsible for any request that the customer does not respond to within a week from the date of the request.
- What is the shipping cost?
Economy shipping cost within Saudi Arabia is 14 riyals,
Express shipping cost within Saudi Arabia is 24 riyals,
International shipping cost depends on the country but average is 68 riyals,
- What is the approved shipping company?
The approved shipping company for regions within the Kingdom of Saudi Arabia is "SMSA" “SPL” “SMB”
- How many days do I have to wait for my order to arrive?
We work on your order immediately after completing the purchase process.
The order will reach you within 2-5 business days within the Kingdom of Saudi Arabia.
- How can I track my order and where it has reached?
The tracking number is added with the order in the store and you can follow up on your order from the orders box in your account and you can also inquire about it with customer service to help you track the order.
- Can I change my address after ordering?
Yes, before shipping the order only.
- How is my order handled if it has been shipped but I have not received it because (I registered the address incorrectly or I am not present or because I registered the contact number incorrectly or because the delivery representative did not respond) and it was returned to you?
In case your order is returned due to an error on your part, the shipping cost will be deducted from the customer and resent again at his expense at the actual value. Also, in case of cancellation after the order is returned, the actual shipping fee will be deducted: Economy 19 riyals and Express 29 riyals.
Delivery within Jubail Industrial City - Al-Balad - Dammam - Al-Khobar - Dhahran - Saihat - Qatif - Unak - Ras Tanura:
After completing the preparation of your order, you will be contacted by a representative of TPMS Saudi Arabia, who is a specialized technician, to deliver your order.
